0161 766 3385

Privacy Policy

1. Privacy & Security Policy

1.1 To enable us to provide our Products available on the website, we will hold certain personal information relating to you. The information will be held in accordance with the Data Protection Act 1998.

1.2 By supplying your personal information, you agree to us using this information for the operation of our website and the conditions of the Products you have requested.

1.3 Where you provide information about other people (e.g. their name and address) you are confirming that you have the consent of these people to provide the information to us.

1.4 Any personal information provided to us will only be used for the purposes of operating our website and providing you with the Products requested.

1.5 All personal information provided is securely stored on file within our website.

1.6 All online payments for Products are taken via Stripe, which protect all personal information using various firewalls and encryption software. For more information on Stripe's User Terms of Service visit https://stripe.com/gb/checkout/legal. Information on Stripes Privacy Policy can be found at https://stripe.com/gb/privacy.

1.7 Your information will not be disclosed to any outside organisation unless it is required in the operation and production of our Products you requested or where we are legally obliged to do so.

1.8 We may occasionally contact you, via email or post, of other Products which may be of interest to you. You will be given the opportunity to opt-out of this service at the time of mailing if you do not wish to receive further information notices.

1.9 Under the Data Protection act, you have the right to see the personal data we keep on you upon receipt of a written request. If you believe any of the data that we hold is incorrect, please contact us immediately.

2. Products

2.1 Whilst we aim to ensure that all images and descriptions of our Products are displayed on our website are as true and accurate as possible, there may be occasions where there is a slight variation in the actual Product provided.

2.2 All prices shown are exclusive of VAT and postage.

2.3 Once the product has been despatched, we will not be held responsible for any postal delays which may hold up the delivery of your product.

2.4 We aim to despatch all our Products to you in perfect condition. However there are occasions where they may get damaged whilst in transit, of which we cannot be held responsible. In the event of you receiving damaged goods which you believe to have been caused by us, you may return the product at your own expense within 7 days of receipt to the address provided. If the relevant fault is found to have been caused by us we will provide you with the option of a replacement product free of charge or a full refund.

2.5 Errors caused due to the customisation of a product by the customer will not be refunded or replaced free of charge unless they differ from the online proof.

2.6 All complaints need to be made in writing (via post or email) within 7 days of receipt. We aim to resolve any complaints we receive within 14 days and keep you informed throughout the complaints process.

3. Use of Website

3.1 You agree not to use our website directly or indirectly for any unlawful purpose, such as spreading technically harmful data, or distributing material for which you don't have all the necessary licenses, thus violating the Computer Misuse Act 1990.

3.2 You also agree not to use our website directly or indirectly to cause any offence or distress to any individual, such as any material that is considered obscene, indecent etc.

3.3 We reserve the right not to process any order if we believe you have violated the use of our website upon which time we may also place a ban on you placing any future orders.

3.4 We don't provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found on this website for any particular purpose. By using our website you acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.5 The use of any information on our website is entirely at your own risk, for which we shall not be liable. It is the users own responsibility to ensure that any products or information available through this website meet your requited needs

3.6 Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.7 Unauthorized use of this website may give rise to a claim for damages.

3.8 Occasionally our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites and we have no responsibility for the content.

3.9 You may not create a link to this website from another website or document without Full Circle Print's prior written consent.